TERMS & CONDITIONS / FAQ
RETURN POLICY
All sales are final. We do not offer refunds or exchanges, so please double-check your order and sizing before checking out.
If there is an issue with your order on our end — wrong item, wrong size, or a damaged product — contact us and we'll make it right.
Please allow up to 5 business days for a response. BrattyPeasant is a very small operation, aka one peasant doing everything.
SHIPPING
We ship within the United States only, for now.
Please allow up to 5 business days for your order to process before shipment. Once your order ships, you'll receive a confirmation email with tracking information.
Please be patient with us. We're a small operation, not a global luxury conglomerate. Yet.
Once a package has been marked as delivered by the shipping carrier, BrattyPeasant is not responsible for packages that are lost, missing, or stolen. If you're having trouble locating your package, please contact the shipping carrier using your tracking information.
FREQUENTLY ASKED QUESTIONS
I HAVE A QUESTION. HOW DO I CONTACT YOU?
Email us at brattypeasant@gmail.com.
For questions about an existing order, please include your order number so we can help you faster.
CAN I GET A REFUND OR EXCHANGE SOMETHING?
No. All sales are final.
Please review the product description, measurements, sizing, and your order carefully before checking out.
If we made a mistake with your order, that's different. Email us and we'll take care of it.
I ENTERED THE WRONG SHIPPING ADDRESS. CAN I CHANGE IT?
Email us at brattypeasant@gmail.com as soon as possible with your order number and the correct address.
If your order hasn't shipped yet, we'll do our best to update it.
Once an order has shipped, we cannot change the delivery address or reship the order for free.
I ORDERED THE WRONG SIZE. CAN I EXCHANGE IT?
Unfortunately, no. We don't currently offer size exchanges.
Please check the size guide and measurements carefully before placing your order. Fits can vary between BP pieces, so don't assume your usual size will always be your BP size.
I RECEIVED THE WRONG ITEM OR SIZE. WHAT DO I DO?
That's on us.
Email brattypeasant@gmail.com with your order number and photos of what you received. We'll get it sorted.
WILL SOLD-OUT ITEMS BE RESTOCKED?
Maybe.
Some pieces will come back. Some won't.
Restock announcements will be posted on BrattyPeasant's Instagram, so that's the best place to keep an eye out.
DO YOU SHIP INTERNATIONALLY?
Not yet, but we will soon.
HOW LONG WILL MY ORDER TAKE?
Please allow up to 5 business days for processing before your order ships.
Shipping time depends on your location and the shipping method selected at checkout. You'll receive tracking information by email once your order is on the way.
We appreciate your patience. Good taste takes time. Apparently.